Support

Asking a question

If you are stuck on how something works, the chat button on any docs page answers from these docs and links the pages it drew on, so you can check the source rather than take its word for it. It is the fastest route for a "how do I" question. It only knows what is written here — if the answer is not in the docs it will say so, and that is when the Support widget below is the right tool.

Reporting

The fastest way to report a bug is the Support widget — the button in the bottom-right corner of the dashboard and every docs page. Pick Technical Issue, describe what happened and what you expected, and send it.

From the CLI, hyreflow feedback files the same kind of report without leaving your terminal:

hyreflow feedback --message "people_search returns 0 rows for a title-only query on acme.example.com" --bug

Add --session <id> to attach a session for context, or --repro-query <command> to include the exact command that reproduces it.

Checking status

A bug you file while signed in — from the widget or the CLI — shows up on Support in the dashboard, visible to anyone in your workspace. A report sent from the docs without signing in reaches the team by email, but has no report to track. Each tracked report carries a status:

Reports are workspace-wide: a report filed by any member of your workspace is visible to every member, the same way API keys and datasets are shared.

Community

The Hyreflow Slack community is where to see what other teams are building with Hyreflow and swap notes with them. It's not a support channel — a bug report or a billing question still goes through the Support widget or hyreflow feedback above, not the community.